Plain on the outside
Grey mailers or unmarked brown boxes, without revealing product imagery.
THE SECRET SINNERS PROMISE PRIVATE BY DESIGN
Your secret.
Safely delivered.
Beautiful discoveries deserve a discreet arrival. From intimate essentials to statement pieces, your order is packed with privacy in mind.
◇ Unbranded packaging◇ Privacy first◇ UK delivery options
A LITTLE MYSTERY IS A BEAUTIFUL THING
What’s inside is
your business.
We understand that you might not want a new vibrator, sex doll or other intimate purchase arriving in recognisable retail packaging. At Secret Sinners, we make every effort to deliver your purchases promptly and discreetly.
Orders are packed in plain grey mailing bags or unmarked brown boxes. The outside shows only the information needed for delivery: your name, address and a small returns address. No exterior product descriptions or branding reveal the contents.
PACKED WITH CARE
Discretion in every detail.
Whether your parcel arrives at home, at work or another suitable address, privacy is part of the experience.
Only essential labels
Standard shipping information and a small returns address — nothing describing the contents.
Confident shopping
Explore what you love with a shopping experience designed to respect your privacy.
THE JOURNEY TO YOUR DOOR
Delivery, your way.
Choose the service that suits your schedule. Prices and estimates below are based on the delivery information supplied and should be checked against checkout before publishing.
STANDARD
UK Standard
£3.99
Up to 3 working daysFASTER
UK 1st Class
£4.99
Up to 2 working daysEXPRESS
UK Tracked Express
£9.99
Next working day*ON QUALIFYING ORDERS
Free UK Delivery
£50+*
UK Standard Delivery* Delivery estimates are not guarantees and may depend on order cut-off times, dispatch, location and carrier availability.
MORE FLEXIBILITY
Prefer to collect
in your own time?
Depending on the delivery service and your location, you may be able to arrange collection from a participating Post Office or another eligible collection point. Check the options available through Royal Mail or your chosen carrier.
EXPLORE ROYAL MAIL OPTIONS ↗HERE TO HELP
Returns &
peace of mind.
Need help with an order, a delivery issue or a return? Contact our team before sending an item back so we can advise you on the appropriate next steps.
For intimate products, return eligibility may depend on the product, whether a hygiene seal has been broken, the condition of the item and your statutory consumer rights. Faulty or misdescribed items may have different rights from change-of-mind returns.
We recommend checking the store’s current returns policy and contacting customer support for instructions. Do not send items back without first confirming the return procedure.
CONTACT OUR TEAM ↗QUICK ANSWERS
A little clarity.
A lot of confidence.
Will my parcel reveal what I ordered?
No product descriptions or revealing branding are placed on the outside of parcels. Orders are packed in plain grey mailing bags or unmarked brown boxes with standard delivery labels.
Is the packaging discreet?
Yes. Our packaging is designed to be plain and unbranded, with only the information needed for delivery and returns.
How long does UK delivery take?
The supplied service estimates are up to 3 working days for UK Standard, up to 2 working days for 1st Class, and next working day for Tracked Express. Actual times can vary.
Can I collect my parcel instead?
Collection options may be available depending on your chosen service, carrier and location. Check available options with Royal Mail or the carrier.
Can I return an intimate product?
Eligibility depends on the product, its condition, hygiene seals and applicable consumer rights. Please contact our team before returning an item.
What if my item arrives faulty?
Contact our team with your order details so we can help. Your statutory consumer rights may apply to faulty or misdescribed goods.
EXPLORE WITHOUT JUDGEMENT
Curiosity looks
good on you.
We're here to help you discover what feels right for you, with confidence, care and a little intrigue.
SHOP SECRET SINNERS ↗